A cluttered library full of user manuals and help files makes no one happy. What you need is the right information at the right time. On-demand documentation in a user-friendly format. Regardless of your background or specialization.
TIE IT ALL TOGETHER
Things can get pretty complex—especially when multiple teams and vendors need the information for different reasons. Our experts bridge the gap between content development and content delivery.
We take all your information from different sources, link it together and make it available in the best possible format.
We believe in on-demand documentation. Not one single all-encompassing book that immediately dulls your interest. But user-friendly information targeted to specific users.
INFORMATION AT YOUR FINGERTIPS
To get this level of user orientation, we rely on a solid information architecture. Up-to-date information with version management that can be intelligently routed to different target groups. Always considering their needs and technical background.
X MARKS THE SPOT
We map your source material and reprocess it into consistent and structured data via XML (Extensible Markup Language). Attributes, tags, and metadata increase the XML’s value and meaning. From there, it’s a straight shot to whatever channel or language your project requires. This way we make all your data accessible for different types of users.
And because we can do it all in-house, you enjoy special timeline control and added allowance for on-the-fly changes—even with other third-party inputs. We take the panic and confusion out of your content management process and leave you with greater control of a well-oiled machine.
WE BRIDGE YOUR DEPARTMENTAL NEEDS
A Tweddle team always works closely with all involved departments such as Aftersales, IT and others that are needed to successfully implement and maintain any project. We build bridges between those departments to work together towards the solution. Because sometimes changes are needed on legacy applications or new information questions arise and company-wide cooperation is crucial for the success of the solution.
FUTURE-PROOFING YOUR INFORMATION
Customers appreciate us for always looking for the best solution in the longer term. Building on our deep knowledge of information mapping, development and (re)use, we look for synergies and future-proof solutions. Because only when you organize all data in a convenient, structured and platform-independent way you establish a foundation on which you can build for years to come. Frustration-free and ready for the future.
CONNECTING THE DIGITAL DOTS
TECHNICAL DOCUMENTATION PORTAL
PRINT ON DEMAND SOLUTION
CONNECTED MACHINERY PLATFORM
FIELD SERVICE REORTING TOOLS
MACHINE TRANSLATION PLATFORM